Money Cub

Frequently asked questions

Money Cub

Do you have questions about Money Cub and our short term loans? Here are a selection of common questions we've received. When you are ready apply online today.

Are there any upfront fees?

There aren't any upfront fees when applying for a short term loan with Money Cub. Our service is free. Money Cub could receive a commission from the lenders and brokers that we refer you to.

What do you mean you provide a matching service?

Money Cub is a broker and not a lender. We introduce you to one of our lender or broker partners to see if they are able to provide you with a loan. If you are matched successfully with one of our panel then you will be able to enter into a borrowing agreement with that specific lender/broker. Please be sure to consider all of the information provided to you by any lender or broker before deciding to take out a loan. In particular you should read the lender's website and loan documents to help you decide whether the loan is appropriate for your circumstances.

Will I need to provide any personal documents during the application process?

In most cases, the entire process is completed online so we won't need any documents from you. There will be times with some customers where verification is required.

What are the complications of making a payment late or missing a payment?

Payday advances should be used for short-term borrowing needs only, where you are able to payback the loan within 30 days or on your next pay day. We work with a range of lenders and brokers all of which have their own practices and distinct loan agreement terms and conditions. However, the consequences of non-payment can include:

  1. Making it more difficult for you to obtain credit in the future or having to pay default charges to the lender/broker
  2. Paying more for your credit by extending the term of the loan and therefore the period for which you pay interest
  3. Reports being made to a credit reference agency

So be sure to read carefully the terms outlined by the lender or broker you have been matched with. If you are likely to miss or have any problems making a payment you should contact the lender or broker directly.

When I apply are all my application and financial details secure?

Customer privacy is our main priority at Money Cub. All sensitive information exchanged between your browser and our website uses 256 bit Secure Socket Layer (SSL) encryption technology.

Do the lenders and brokers on Money Cub's panel comply with Responsible Lending?

Short term loans should be used for short-term borrowing needs only, where you are able to payback the loan over a shorter period than a bank loan for example. We work with a range of lender and broker partners all of which have their own separate terms and conditions. The implications of late payment are specific to the lender or broker you are matched with so be sure to read carefully the terms outlined in the agreement you are offered. It is advised that you contact the lender/broker directly if you foresee an issue with paying back your loan.

We work with a panel of lender and brokers, all of which are contractually committed to Responsible Lending. All lenders regulated by the FCA are committed to:

  1. Ensuring that any loan offered is specific to the borrowing needs of customers
  2. Assessing each customer individually as to whether they are able to repay a loan
  3. Providing clear loan documents and agreements as well as clear lines of communication
  4. Maintaining high levels of customer service and satisfaction
Does Money Cub decide if I can renew my loan?

As a broker we are not involved with the decision to renew your loan. Money Cub works with lender and broker partners who have their own specific renewal policies. We encourage you to read the loan agreement terms and conditions specified by the lender or broker you are matched with. Should you have any questions or if you need to renew your loan, please kindly contact the lender or broker you are matched with directly.

Before you apply

Money Cub checklist

Over 18

You must be at least 18 years old

UK resident

You must be a UK resident living in the UK

Valid address

You must have a valid UK address

UK bank account

You must have a valid UK bank account

Regular income

You must be employed and receive a regular income

Able to repay

You must be able to repay the loan

Warning: Late repayments can cause you serious money problems. For help, go to moneyhelper.org.uk